Pro Edge™
Legal

Privacy Policy

Last updated: 1 July 2026

Pro Edge™ ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal data in connection with the Pro Edge™ website and Service, and explains your rights under the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, the Data (Use and Access) Act 2025, Regulation (EU) 2016/679 ("EU GDPR"), and applicable EU member state implementing legislation.

1. Who We Are

Pro Edge™ is the data controller responsible for your personal data. Pro Edge™ is established within the United Kingdom and the European Union; as a controller established in both, we are not required to appoint a separate representative under Article 27 of the UK GDPR or Article 27 of the EU GDPR. For data protection queries, contact our privacy team at [email protected].

2. Personal Data We Collect

  1. Account data: name, email address, password (stored in hashed form), and Telegram handle, where provided for delivery of Content.
  2. Transaction data: Subscription status, billing history, and payment status. We do not store full payment card details; these are processed directly by our third-party payment processor.
  3. Usage data: pages visited, device and browser type, IP address, and interaction with the Service, collected via cookies and similar technologies (see clause 4).
  4. Communications data: correspondence between you and us, including support requests.

3. How We Use Your Personal Data and Our Legal Bases

  1. To create and administer your account and provide the Service: performance of a contract (Article 6(1)(b) GDPR).
  2. To process payments and prevent fraud: performance of a contract and legitimate interests (Article 6(1)(b) and (f) GDPR), including the recognised legitimate interest in fraud prevention introduced by the Data (Use and Access) Act 2025.
  3. To send you Content by Telegram, and other service-related communications by email: performance of a contract (Article 6(1)(b) GDPR).
  4. To send you marketing communications about new features or offers: consent (Article 6(1)(a) GDPR), which you may withdraw at any time.
  5. To analyse and improve the Service: legitimate interests (Article 6(1)(f) GDPR).
  6. To comply with legal and regulatory obligations, including tax and accounting requirements: legal obligation (Article 6(1)(c) GDPR).

4. Cookies and Similar Technologies

We use cookies and similar storage technologies to operate the Service and, where you consent, to understand how it is used. Cookies are categorised below in accordance with the Privacy and Electronic Communications Regulations 2003 (UK) ("PECR"), as amended by the Data (Use and Access) Act 2025, and the EU ePrivacy Directive (2002/58/EC).

  1. Strictly necessary. These cookies are essential to the operation of the Service - for example, to record your cookie preference and maintain your session - and do not require your consent under PECR. They are set automatically and cannot be disabled without affecting the Service's functioning.
  2. Analytics. With your consent, we use analytics cookies to understand aggregate usage of the Service and to improve it. Following the 2025 amendments to PECR, limited first-party analytics cookies used solely to improve the Service may be set without prior consent, provided you are given a clear opportunity to opt out; we nonetheless ask for your consent as a matter of policy.

You are asked to choose between "Accept all" and "Necessary only" on your first visit to the Service, and you may review or change that choice at any time via "Cookie settings" in the footer of any page, or by managing cookies through your browser settings. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

5. Sharing and Disclosure of Personal Data

We share personal data with:

  1. payment processors, to process Subscription payments;
  2. our Telegram delivery provider, to deliver Content;
  3. email service providers, to send account and service-related communications;
  4. hosting and IT infrastructure providers; and
  5. professional advisers, regulators, or law enforcement, where required by law.

We do not sell personal data to third parties.

6. International Transfers

Where personal data is transferred outside the United Kingdom or the European Economic Area, we ensure an adequate level of protection through mechanisms recognised under UK GDPR and EU GDPR, including adequacy regulations or Standard Contractual Clauses approved by the European Commission and the UK Information Commissioner's Office.

7. Data Retention

We retain personal data for as long as your account remains active, and for a further period thereafter as necessary to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements, typically not exceeding six (6) years following termination of your Subscription.

8. Your Rights

Subject to applicable law, you have the right to:

  1. access the personal data we hold about you;
  2. request rectification of inaccurate data;
  3. request erasure of your data;
  4. request restriction of processing;
  5. object to processing based on legitimate interests or for direct marketing;
  6. request portability of data you have provided to us; and
  7. withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise these rights, contact [email protected]. We will respond within one month of a valid request, as required by Article 12(3) of UK GDPR and EU GDPR; this period may be extended by a further two months for requests that are complex or numerous, in which case we will explain the delay within the first month.

You also have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). In the European Union, you may contact the supervisory authority of your member state of residence.

9. Security

We implement appropriate technical and organisational measures, including encryption in transit, access controls, and regular security review, to protect personal data against unauthorised access, loss, or disclosure.

10. Children's Privacy

The Service is not directed at, and we do not knowingly collect personal data from, individuals under 18 years of age. If we become aware that we have collected personal data from a person under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified to registered users by email or via a notice on the Service. The "last updated" date at the top of this page indicates when this Policy was last revised.

12. Contact Us

For any questions about this Privacy Policy or our data practices, contact [email protected].